Discover our Implementation services

Administration

We free you from tedious tasks related to your system administration so you can focus on more valuable tasks.

  • Administration assistance: we help you with all kind of administrative tasks such as manual data entry, emails, reporting, configuration settings…
  • Deployment assitance: we help you in implementing your system developments and in dealing with the solution supplier.
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Release management

We help you understand and implement your system updates taking account of your current processes while optimizing UX.

  • Release brief: we carry out an audit on your current use of the solution, introduce you the updates in details, highlight the potential impact on your environment and propose recommendations for action.
  • Release test: we check the release on a test environment to prevent any dysfunction and to verify it matches your processes.
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Support

We support you in the daily use of your solution and guarantee you a quality response for any question or problem within 4 business hours.

  • Level 2 & 3 support: choose a dedicated consultant or a quota of support hours for assistance with any technical problems.
  • Reporting: get a monthly report of your requests (completed, pending) and the hours used.
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Need more information?

Contact our team and find the answers to your questions.

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